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Advanced Technology Solutions Specialist

4 weeks ago

Southampton, Southampton, United Kingdom Aztec Group Full time

Are you a technology enthusiast looking for a challenging role in the finance industry? We are seeking an experienced Systems Analyst to join our team at Aztec Group, an independent, owner-managed business that values its employees and clients.

About the Role

This is a hybrid position that requires working from our office a minimum of three days per week. As a System Analyst, you will work closely with the client-facing team to elicit detailed requirements, support engagements, and provide second-level support via the support desk.

You will be responsible for understanding complex or ambiguous requirements, designing and developing solutions within the system configuration, reporting, or supporting users in rectifying errors in data input.

Key Responsibilities
  • Work closely with the client-facing team to gather requirements and develop solutions.
  • Support engagements with client-facing teams and possibly direct with clients over the life-cycle of a project.
  • Provide second-level support via the support desk, ensuring client-facing teams are regularly appraised of progress.
  • Design and develop solutions within the system configuration, reporting, or supporting users in rectifying errors in data input.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Creative mindset, general problem-solving, and strong analytical skills.
  • Prior experience in a customer service/support desk role.
  • Genuine interest in technology, systems, and data, as well as exposure to or an interest in the Finance industry.
  • Advanced PC skills, notably MS Office suite (MS Word & MS Excel).
  • Experience with databases and programming/reporting languages such as VBA & VB.net, Javascript, Python, SAS, or Transact-SQL.
Benefits

We offer a competitive salary of £35,000 - £45,000 per annum, plus benefits including:

  • Discretionary bonus scheme.
  • Flexible, hybrid working.
  • Generous holiday allowance.
  • Pension scheme.
  • Private medical insurance, including eye care.
  • Permanent health insurance.
  • Life assurance (death in service and critical illness benefit).
  • Worldwide travel insurance.
  • Ability to work abroad for up to 3 weeks per annum.
  • Regular social events.
  • Health and wellbeing programmes.
  • On-site parking.
  • Significant investment into your personal and professional development.
What We Offer

We will provide training on relevant technical knowledge and support professional qualifications to enhance your career development. You will be expected to study and learn new systems to support your role.