Window and Door Installation Specialist
4 weeks ago
Are you a skilled Window and Door Engineer looking for a new challenge? Do you have a passion for delivering exceptional customer service and taking pride in your work? Our team at Anglian Home Improvements is seeking a talented individual to join our ranks as a Window and Door Engineer.
As a Window and Door Engineer, you will be responsible for visiting customer homes, identifying faults, and taking the necessary action to rectify them in line with our warranty and quality standards. You will also be expected to demonstrate and explain correct product care to customers, provide a high level of service, and maintain optimum stock levels to ensure jobs can be effectively resolved and completed.
Key Responsibilities:
- Visiting customer homes and identifying faults
- Demonstrating and explaining correct product care to customers
- Providing a high level of customer service
- Maintaining optimum stock levels
- Completing service calls as scheduled and in a timely manner
- Accurately and timely completing paperwork and updating the PDA device
Requirements:
- Experience of uPVC installation and maintenance (or relevant qualification)
- Excellent customer service skills and experience in a customer-facing environment
- Ability to work on your own initiative in a standalone field-based role
- Willingness to travel as required and show flexibility within the working week
- Good time management skills
- Good communication skills
- A full driving license
What We Offer:
- Competitive basic salary and performance-related bonus
- Van (for business use only)
- 31 days holiday, increasing to 33 days after 2 years of service, plus your birthday off
- Paid time off annually to volunteer
- Comprehensive health and well-being benefits
- Heavily discounted group discount scheme on all products
- Group perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, a new car, food shopping, and most major high street retailers
- Opportunity to work with a forward-thinking and supportive team
- Career development and continuous learning opportunities
At Anglian Home Improvements, we are committed to monitoring and aligning our policies with up-to-date government guidance on reducing the spread of respiratory infections in the workplace. We recruit the best person for the job, regardless of any protected characteristics, creating an inclusive working environment and culture for our employees.
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