Electrical Engineering Team Lead

6 days ago


Spooner Row, Norfolk, United Kingdom Todd Hayes Ltd Full time

We are seeking a skilled Electrical Engineering Project Manager to lead our growing team at our facility.

This is a full-time, permanent position that offers a range of benefits including:

  • An electric car scheme
  • A health cash plan from Bupa
  • Flexible working arrangements
  • 25 days holiday per year
  • A pension scheme
  • A bonus scheme
  • An employee assistance programme

To be successful in this role, you will need:

  • A degree or equivalent in an electrical discipline
  • Strong leadership and management skills
Key Responsibilities:
  1. Commissioning: Oversee the commissioning process to ensure products are correctly installed and configured for optimal performance.
  2. Service Management: Manage service operations, coordinating teams and ensuring timely delivery of services.
  3. Warranty Management: Administer and manage product warranties, ensuring customers receive appropriate coverage and warranty claims are processed efficiently.
  4. Technical Training: Develop and implement training programs for internal staff and external customers to enhance technical knowledge and skills.
  5. Project Management: Manage projects related to aftersales services, ensuring they are completed on time, within budget, and meet quality standards.
  6. Staff Advisory: Provide guidance on staff requirements, including recruitment, training, and performance evaluation for the technical support team.
  7. Quality Assurance: Implement and maintain quality assurance processes to ensure activities meet established standards.
  8. Customer Relationship Management: Foster positive relationships with customers, gathering feedback, and addressing concerns to enhance overall satisfaction.
  9. Budget Management: Manage budgets for the aftersales technical support department, ensuring cost-effectiveness and efficiency.

Estimated salary £65,000 - £85,000 per annum. This includes a competitive basic salary and additional benefits.



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