Residential Education Professional

2 weeks ago


Worcester, Worcestershire, United Kingdom Worcester Polytechnic Institute Full time

Job Summary

The Community Director is a live-in professional responsible for assisting in the management of the Residential Services program. They assist with the selection and training of the in-residence paraprofessional staff, primary supervisors and evaluators of these staff members. This position coordinates student and staff development and administrative functions in their respective complexes including crisis intervention, conduct matters, and programming.

Key Responsibilities

  • Supervise 10-15 Resident Advisors in multiple residence halls for both first year and upper-class residents. Serve as the primary resource and support for the students and staff residing in assigned residence halls. Conduct performance evaluations of paraprofessional staff. Conduct weekly staff meetings with Resident Advisors to share information and discuss student and residence hall issues.
  • Supervise and evaluate the programming efforts of residence hall staff, incorporating all aspects of the programming model to address the needs of students and departmental goals. Assist with an additional assigned Residential Education area focused on RA Training, RA Selection, Programming, Diversity, Equity, and Inclusion, and more on behalf of Residential Services.
  • Administer the residence hall conduct system in assigned buildings. Meet with students and staff to follow up on disciplinary incidents and with students of concern. Serve as administrative hearing officer for residence hall conduct cases and housing contract violations. Maintain the computerized database for residential conduct caseload and coordinate record keeping with the Dean of Students Office.
  • Assist in housing related operations areas including opening and closing of the halls, occupancy reporting, room changes, and housing selection nights. Coordinate quarterly health and safety inspections, end-of-year damage walkthrough, and billing process for assigned buildings.
  • Serve as a member of the residential services on call group and provide active duty coverage during the on-call rotation. Serves as back-up on call response for Administrator On- Call on a rotating basis and coordinate crisis intervention and response in assigned residential areas.
  • Assist in the day-to-day management of the Residential Services Office. Serve on University wide committees.
  • Assist with an additional assigned area in Residential Services, including but not limited to; Resident Advisor training, Resident Advisor selection, Residential education (including programming, theme housing and living learning communities.
  • Assist and support summer conferences while reporting to the Assistant Director of Operations during the non-academic year.
  • Will participate in the Community Director Skill Advancement series focusing on supervision, community development, leadership development, social justice/diversity, student issues/conduct/crisis management, administration/building management, general skills/departmental responsibilities, and professional development.
  • Serve as a professional staff member contributing to the overall community through understanding of social justice and diversity concepts. Working to provide an inclusive community for all members of the residential community.
  • Other duties as assigned.


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