Network Infrastructure Specialist
1 month ago
Location: Hybrid/Leeds based – Flexible home working
Salary: Up to £40,000 – £45,000 (DOE)
Dynamic Search Solutions is seeking a Network Support Engineer to join their Leeds office on a hybrid and flexible working basis. The company has grown by developing a market strategy that makes them the go-to consultancy for large and complex network infrastructure projects.
As a specialised Cisco partner, they deliver the latest solutions across software-defined networks, security, and cloud solutions, working with the latest innovative technologies whilst providing a solutions-based outcome for their clients.
Network Support Engineer Role and Responsibilities
As the Network Support Engineer, you will work as part of the Operations team, supporting customer's complex network environments.
- Troubleshooting and resolving 2nd line / 3rd line support escalations – R&S, Security, Data Centre.
- Managing all network infrastructure including monitoring, proactive support, troubleshooting.
- Proactively handle support cases assigned to you.
- Support project team with resolving service issues.
- Ensure SLA's are met, documentation is correct, and policies and procedures are in place.
Key Skills and Experience
Hands-on experience working within a network support position, one or more of the following LAN, WAN, WLAN, Data Centre, Security.
Previous experience monitoring, investigating, and diagnosing issues.
Understanding of network protocols.
Knowledge of firewall policies and set up of VPN's.
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