Early Years Administrator
4 weeks ago
We are seeking a highly organized and customer-focused Early Years Administrator to join our team at Bright Horizons Didsbury Day Nursery and Preschool. As an Early Years Administrator, you will play a vital role in supporting the nursery team to deliver high-quality care and education to our children.
Key Responsibilities:- Lead the development and implementation of parent outreach initiatives to increase utilization, registrations, and memberships in the nursery to meet occupancy budgets.
- Support the manager in offering new nursery places, selling extra sessions, and managing changes in booking patterns.
- Support parents with financial queries or concerns, offering solutions where possible.
- Lead and manage back-up care bookings and enquiries.
- Adhere to organizational policies and procedures, including the COR process.
- Ensure Redfish is up to date, check accounts are allocated correctly, leave dates are input within the required notice period, correct discounts, and correspond with parent payments.
- Make effective and efficient use of systems and contribute suggestions and ideas on how to improve system performance.
- Coordinate the monthly invoice run and encourage the use of the parent portal to view statements and invoices.
- Responsible for the collection of monthly invoice debt, including suspension of nursery places, payment plans, and legal referrals, in collaboration with the nursery manager.
- Control and administer tasks relating to funding and headcount, working in partnership with our funding team.
- Support the Nursery manager with any additional client administrative tasks, including writing monthly and quarterly client reports.
- Attend and contribute to local authority NEG training sessions.
- Significant experience in a customer service setting, with a demonstrable track record of delivering outstanding customer service, both internally and externally, and in person over the phone.
- Ability to make independent decisions based on information and data.
- Should be able to prioritize and work in a fast-paced environment.
- Exceptional organizational skills.
- Strong computer skills to manage daily responsibilities, including Word, Excel, PowerPoint, and Data Entry.
- Maintain confidentiality in accordance with GDPR.
- Level 2 qualification in Business Administration.
- NVQ in Business Administration or equivalent.
- Paediatric First Aid.
- First Aid at work.
- Strong computer skills to manage daily responsibilities, including Word, Excel, PowerPoint, and Data Entry.
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Early Years Administrator
2 months ago
Manchester, United Kingdom Bright Horizons Full timeJob Title: Early Years AdministratorWe are seeking a highly organized and customer-focused Early Years Administrator to join our team at Bright Horizons Didsbury Day Nursery and Preschool.Key Responsibilities:Develop and implement effective parent outreach initiatives to increase nursery utilization and registrations.Support the manager in offering new...
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Early Years Administrator
2 months ago
Manchester, United Kingdom Bright Horizons Full timeJob Title: Early Years AdministratorWe are seeking a highly organized and customer-focused Early Years Administrator to join our team at Bright Horizons Didsbury Day Nursery and Preschool.Key Responsibilities:Develop and implement effective parent outreach initiatives to increase nursery utilization and registrations.Support the manager in offering new...
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1 month ago
Manchester, United Kingdom Storal Full timeJoin Our Team as a Casual Early Years EducatorWe are seeking a passionate and engaging Early Years Educator to join our team at Old Crofts Bank Nursery School. As a Casual Early Years Educator, you will provide cover as and when needed by the Nursery for periods of holiday, sickness, and supporting with vacancy gaps.About the Role:Deliver high-quality...
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