Housing Services Coordinator

7 hours ago


Woking, Surrey, United Kingdom CV-Library Full time

Job Title: Housing Services Coordinator

Location: Staines

Contract: Temp to Perm 12 Weeks Minimum

Hours: 35

Salary: £18,490 per annum

Role Summary: As a Housing Services Coordinator, you will be based out of Staines, delivering vital housing support services. This dynamic role requires a hands-on approach, engaging with vulnerable members of the community.

  1. Conduct regular patch visits across the Westminster area, working face-to-face with tenants and rough sleepers to assess their needs and provide tailored housing solutions.
  2. Effectively manage and resolve Anti-Social Behaviour (ASB) cases, ensuring swift and appropriate action is taken to protect the safety and well-being of all residents.
  3. Work closely with local authorities, outreach teams, and other housing providers to facilitate access to appropriate services and support for individuals transitioning into stable housing or dealing with complex needs.
  4. Carry out needs assessments and risk evaluations, creating personalised support plans to help individuals achieve greater independence and security.
  5. Work within legal and regulatory frameworks, ensuring that all policies and procedures are adhered to.
  6. Maintain accurate records and report on key performance indicators, contributing to team performance goals.

Requirements:

  1. Proven experience in a Housing Officer or similar role within a social housing or support environment.
  2. Experience working with rough sleepers and vulnerable adults, particularly in complex situations, providing compassionate and consistent support.
  3. A full UK driving licence and access to your own vehicle is required, as regular travel across your patch in Westminster will be a core part of the role.
  4. A genuine commitment to making a positive impact in the lives of vulnerable individuals and contributing to the overall improvement of the community.


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