Rituals Expert

1 month ago

Birmingham, Birmingham, United Kingdom Rituals Full time
About Rituals

Rituals is a luxury retail brand dedicated to making people feel good. We're passionate about creating unique customer experiences and offering the right solution in any situation.

Job Title: Rituals Expert

We're looking for a highly motivated and customer-focused Rituals Expert to join our team. As a Rituals Expert, you'll be responsible for delivering exceptional customer service, driving sales, and building strong relationships with our customers.

Key Responsibilities:
  • Provide exceptional customer service and ensure a positive customer experience
  • Drive sales and meet performance targets
  • Mentor and support Rituals Advisors
  • Keep the store clean and tidy, adhering to company standards
  • Enhance your and your team's knowledge of our rituals, products, and treatments
Requirements:
  • At least 1 year of experience as a Supervisor or Team Leader
  • Strong motivation to reach performance targets
  • Customer-service mentality and team-player's work ethic
  • Decision-making and problem-solving skills
  • Eye for detail, organized, and structured
What We Offer:
  • Competitive salary and performance-related bonus
  • Quarterly product allocation plus 30% discount on our products
  • Opportunities to continuously develop yourself through training sessions and courses
Grow with Us:

As a Rituals Expert, you'll have the opportunity to grow with our company and develop your skills in luxury retail and sales. We're committed to creating a diverse and inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

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