Customer Service Assistant

3 weeks ago


Woodbridge, Suffolk, United Kingdom Card Factory Full time

We're seeking a highly motivated and customer-focused individual to join our team as a Seasonal Sales Assistant. In this role, you'll play a vital part in helping customers celebrate life's special moments at Card Factory.

  • You'll serve customers at the tills and assist them in finding the perfect gift or card.
  • You'll contribute to maintaining a well-stocked and visually appealing store environment.

We're offering an estimated salary of £9-10 per hour for this role, based on the UK National Living Wage. Our ideal candidate will be an excellent communicator with a passion for delivering outstanding customer experiences. If you're enthusiastic about working in a dynamic team environment, this could be the perfect opportunity for you

Your Responsibilities
  • You'll provide exceptional customer service, responding to queries and resolving issues promptly and professionally.
  • You'll work collaboratively with colleagues to achieve sales targets and deliver outstanding customer experiences.
  • You'll maintain a clean and organised working environment, adhering to health and safety guidelines.
What We Need From You
  • You'll have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • You'll be flexible and willing to learn, taking on new challenges and adapting to changing priorities.
  • You'll be comfortable working in a fast-paced environment, meeting deadlines and delivering results.


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