Sales Associate
1 month ago
Lush is a pioneering cosmetics company that has been driven by innovation and ethics since its establishment in 1995 in Poole, Dorset. We create unique, handmade products using fresh ingredients like organic fruits and vegetables, and we're committed to fighting animal testing and over-packaging. Our products are sold 'naked' to customers without any packaging, and we're proud to be 10% employee-owned since 2017.
The RoleWe're looking for a Sales Assistant to join our team and become the face of our store. As a Sales Assistant, you'll be responsible for welcoming customers, providing a fun and engaging shopping experience, and using your product knowledge to offer personalized recommendations and product demonstrations. You'll work closely with your team to drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
Key Responsibilities- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs and provide personalized recommendations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events and providing a memorable and inclusive experience for customers.
- Maintain a clean and tidy shop floor.
- Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently and ensure shelves are well-stocked.
- Actively control store costs and help meet the shop's budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive and respectful working environment.
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months' full pay for parental leave (primary caregiver)
- Financial childcare support on return to work
- Flexible working
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