Account Service Team Lead

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Community Integrated Care Full time
About Community Integrated Care

We're a multi-award-winning charity that invests all our profits in the people we support, our workforce, and local communities. Our values drive us to pioneer new ways of delivering social care and make a real difference in people's lives.

What We Offer
  • 25 days annual leave (inclusive of statutory bank holidays) for full-time employees, with pro-rata for part-time staff
  • Pension scheme
  • No uniform - we wear casual clothes
  • Flexible working hours and shift patterns
  • DBS/PVG payment
  • Shopping discounts scheme
  • Ongoing professional development and progression opportunities
  • Recommend a friend bonus scheme
  • Financial hardship fund
  • We invest in your wellbeing
About the Role

We're looking for a dedicated and passionate individual to join our team as a Service Team Lead - Account Management. You'll work with people who present behaviours that require intensive support planning and management, ensuring their safety and quality of life at all times. You'll also be comfortable using basic IT systems required within the role, with training available to support this area.

Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England) qualifications are essential for this role. Community Integrated Care is an Equal Opportunities and Disability Confident employer. Our Employee Net Promoter Score is +28, reflecting our commitment to our people's wellbeing and development.


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