Zone Operations Manager

3 weeks ago


Eastbourne, East Sussex, United Kingdom ISS Full time

Job Summary

The Zone Controller will be responsible for overseeing the daily operations of a designated zone, ensuring that all cleaning processes are carried out to the highest standards of quality and efficiency. This role requires a strong focus on customer satisfaction, team management, and process improvement.

Key Responsibilities

  • Ensure that all cleaning equipment and materials are properly maintained and stored.
  • Supervise and coordinate the work of cleaning staff, providing guidance and support as needed.
  • Monitor and report on cleaning quality, identifying areas for improvement and implementing corrective actions.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with senior management to develop and implement business strategies.
  • Ensure compliance with company policies and procedures.

Requirements

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 2 years of experience in a supervisory or management role in the cleaning industry.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and other relevant software.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We offer a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.



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