Database Systems Specialist

3 weeks ago

London, Greater London, United Kingdom CNA Hardy Full time

Job Profile

Function / Area: Operations & IT

Reports To: Application Support Manager

Position Summary

This Database Specialist will be responsible for troubleshooting current SQL server database issues, improving database performance, upgrading databases, providing support and maintaining SSIS and SSRS code. This role requires excellent knowledge of SQL Server, SSIS, and SSRS.

The ideal candidate will have strong communication skills, as they will work closely with internal IT teams and external teams, including Managed Service Providers, Vendors, and Enterprise IT teams.

The Database Specialist must be a self-starter, able to learn how our business and systems work, and have the initiative to explore and understand our current application framework. They must be proactive in asking questions to learn and to connect business/applications/process within our organization.

Key Responsibilities

  • Work with technical teams to improve current database systems and environments.
  • Evaluate and understand all SSIS packages and look for ways to improve and standardize the code/functions.
  • Document all SSIS and SSRS environments, including how they are accessed.
  • Plan SQL upgrades and work with development teams to ensure their applications run on the new versions.
  • Suggest ways to improve systems using new SQL features.
  • Provide level 2 support and guidance to MSP support teams as needed.
  • Work with external IT teams as part of larger projects.
  • Manage individual projects efficiently and to schedule with minimal oversight.

Skills, Knowledge & Abilities

  • DBA experience, including standard DBA functions such as troubleshooting performance issues, tuning, and ensuring the SQL environment is set up as per best practice.
  • Define a set of standards for databases and ensure they are rolled out to all systems.
  • Create and execute SQL Queries, Functions, and Stored Procs on SQL Server – 5+ years' experience.
  • SSIS – experience with writing and updating SSIS packages.
  • SSRS – experience with updating and creating new reports.
  • Upgrading SQL Server databases.
  • Design and tune SQL Queries.
  • Profile SQL Statements for performance issues.
  • Working knowledge of Dev tools like Visual Studio, GIT, and Jira.
  • Experience in an Agile environment.
  • Expert Teamwork and cooperation – ability to work effectively with business and IT teams to achieve goals.
  • Excellent written and verbal communication skills.
  • Self-Starter – Ability to work independently and take ownership.
  • Detail-oriented with strong planning and organization skills.
  • Willing to learn, develop, and maintain multiple applications.
  • Experience working with Managed Service Providers and external development teams.
  • Problem-solving – understand issues/problems and provide alternate solutions in a timely manner.
  • Insurance industry experience.
  • Experience with Cloud technologies.

Company Description

CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd's and company markets. We are part of CNA Financial Corp, the 8th largest U.S. commercial property and casualty insurance company. Established in 1897, CNA has approximately 7,000 employees, serving businesses and professionals in the U.S., Canada, and Europe. We offer a wide range of products and services, providing a superior suite of insurance solutions that any organization conducting business requires.

CNA is an equal opportunity employer.

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