Technical Software Support Specialist

17 hours ago


Chesham Bois, Buckinghamshire, United Kingdom Senitor Associates Ltd Full time

Key Responsibilities:

  • Deliver exceptional customer support via phone call, resolving challenging problems and solving real-world issues.
  • Manage incoming tickets, troubleshooting and either resolving or escalating technical issues in a timely manner.
  • Collaborate with clients to ensure successful implementation of software solutions.
  • Design and implement customized applications for new clients, including installation and configuration.
  • Provide training and onboarding services to ensure customers achieve optimal results from the implemented software.

Requirements:

  • Proficiency in Microsoft SQL, Windows OS, databases, servers, and remote access tools.
  • Familiarity with Jira Ticketing System and ability to navigate complex technical environments.
  • A valid UK driving license is required for this position.

We are seeking a highly skilled Application Support Engineer to join our team at Senitor Associates Ltd. As an Application Support Engineer, you will play a critical role in delivering exceptional customer support and ensuring seamless software implementation.

About the Role:

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a dynamic team. If you have a passion for technology and a commitment to delivering high-quality support, we encourage you to apply for this exciting opportunity.

Salary: 30-35K



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