Chief Operating Officer
2 weeks ago
Zanda is an executive search partner that works exclusively with high-growth start-ups as they scale their business with senior talent. We partner with VCs, Founders, CEOs, and CFOs to deliver key senior appointments.
About the CompanyZanda is partnering with a rapidly growing B2B SaaS venture that powers online shopping with its innovative AI integration. The business operates with a B2B2C model and has developed a product that has gained traction and retention with top-tier brands and retailers.
About the OpportunityThe business has recently concluded a Series A raise from a tier-one investor and is looking to accelerate its growth via product development, international expansion, and enhanced sales and marketing functions. With circa 50 heads, the business requires a hands-on COO to help pull everything together and drive strategic growth.
About the Ideal CandidateWe are looking for someone with strong organisational skills who has previously run operations in a Co-Founder or CEO/COO role for a start-up between the Seed and Series-B stages. The ideal candidate will have the following operations-related skills:
- Setting the big-picture vision, north star metrics, and ambitious goals.
- Providing a key partner to the CEO in all strategic and operational areas of the business.
- Connecting data across the business, ensuring full visibility into the numbers and enabling data-driven decision-making across the organisation.
- Recruiting, mentoring, and developing a high-performing team. Fostering a culture of transparency, accountability, and continuous improvement.
- Supporting the business in commercial negotiations with current and potential suppliers and partners, with responsibility for legal and contractual agreements and supplier relationships.
- Bringing structure to meetings and decision-making processes.
- Setting priorities, KPIs, objectives for different teams/projects and then effectively following through the execution.
- Aligning different stakeholders and teams behind the common company goals.
- Building advanced financial models and supporting future fundraising efforts.
- Setting up company-wide strategy sessions, incentives, rituals, activities to keep a strong drumbeat in the team.
The ideal candidate will have:
- Energetic, hands-on entrepreneurial skills with strong organisational skills who loves building start-ups.
- B2B SaaS, AI, or ConsumerTech experience.
- 10 years of experience in operations/consultancy/leadership roles.
- 3 years of early start-up experience (Seed to Series-B) in a Co-Founder or CEO/COO role.
- Excellent communication and EQ skills - internally and externally.
- Hands-on by nature, innovative, resilient, and agile.
- Strong experience driving sales, marketing, and customer service functions.
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