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Trade Counter Sales Associate

2 months ago

Dumfries, Dumfries and Galloway, United Kingdom Eurocell Full time
{"title": "Trade Counter Assistant/Driver", "description": "Role Overview

As a Trade Counter Assistant/Driver at Eurocell, you will play a vital role in delivering exceptional customer service and achieving sales targets in our trade branch network. You will be responsible for trade counter sales, providing product knowledge to customers, and ensuring excellent customer service and operational standards are met.

Key Responsibilities
  • Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
  • Provide exceptional customer service and support to new and existing customers
  • Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
  • Responsible for route planning, safe driving and keeping the Company vehicle clean
  • Supporting the Branch Manager with actions and activities on time, in full
  • Compliance with Health and Safety, company policies and procedures
What We Offer
  • A competitive basic salary of £26,698 per year
  • An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year
  • 25 days holiday, plus statutory holidays - normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Saturdays only on a rota, and no Sunday working
  • Our branches close at 4:30pm during the week, we respect your work/life balance
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on the job training to help your career development
  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
  • Colleague Referral Programme; we pay you for successfully referring people to join our team
  • Excellent opportunities to grow with us, and progress your career
  • Industry leading induction and training programmes
Requirements
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • Confident IT user, with experience of MS Office and industry standard software eg SAP
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage
  • Previous branch stock take experience could be a distinct advantage
  • Comfortable to work in a small team and on occasion, alone
  • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
", "lang_code": "en-US"}