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Air Freight Operations Manager

2 months ago

Nottingham, Nottingham, United Kingdom Baxter Freight Limited Full time
Job Title: Air Freight Operations Manager

Baxter Freight Limited is seeking an experienced Air Freight Operations Manager to join our team. As an Air Freight Operations Manager, you will be responsible for managing the entire air freight operation, from generating documentation to ensuring final delivery.

Key Responsibilities:
  • Manage import and export air freight shipments, navigating challenges and finding solutions to ensure smooth operations.
  • Prepare documentation for import clearance, monitor arrivals, keep track of entries, collection duties and taxes, and arrange deliveries in a timely and efficient manner.
  • Collaborate with the in-house customs team to ensure timely customs entries and meet deadlines.
  • Build strong relationships with suppliers, haulers, airlines, and overseas agents to guarantee top-quality service.
  • Develop relationships with haulers, warehouse partners, airlines, and overseas agents to meet customer expectations.
  • Update account managers with the status of their shipments to ensure high standards of customer service.
  • Perform general freight administration, including invoicing, costing, and processing departmental invoices, as well as raising queries with suppliers through to resolution.
Requirements:
  • Seasoned Air Freight professional with a solid foundation within a freight forwarding environment.
  • Experience with Salesforce and/or Forward Office is a plus, but ability to multi-task and build lasting relationships is key.
What We Offer:
  • Contributory pension with up to 6% employer contribution.
  • Life Assurance of 4 times basic salary on commencement of employment.
  • Family-focused benefits, including up to 8 weeks paid Enhanced Parental Leave for new parents.
  • Monday – Friday, 9-5 pm inclusive of an hour’s lunch.
  • Charity top-up scheme.
  • Coffee house with 200 Degrees Coffee and Bird and Blend tea.
  • Free offsite parking a short walk away.
  • Short walk to local retail park.
  • Regular social events – netball matches, spa days, team parties.
  • Culture of internal promotion and progression.