Ophthalmology Referral Coordinator
4 weeks ago
Job Summary
CHEC is a leading provider of eye health services, working in partnership with the NHS to increase patient choice and provide better access to exceptional care. We are currently seeking a highly skilled and dedicated Patient Booking Coordinator to join our team.
About the Role
The successful candidate will be responsible for processing referrals, booking patient appointments, and performing administrative duties as required. They will work closely with primary, community, and secondary care providers to ensure seamless communication and efficient service delivery.
Key Responsibilities
- Process referrals and bookings in a timely and accurate manner
- Liaise with healthcare professionals and patients to ensure effective communication and patient satisfaction
- Work efficiently and effectively to meet CHEC's high standards and service levels
Person Specification
The ideal candidate will possess excellent customer service skills, IT literacy, and the ability to work under pressure. They will have strong communication skills, empathy, and patience when dealing with referrals. A good attention to detail and ability to work as part of a team are also essential.
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