Customer Experience Manager
1 week ago
We are seeking a highly skilled and passionate Customer Experience Manager to join our team at Mercedes-Benz of Blackburn.
As a Senior Service Advisor, you will play a vital role in providing exceptional customer service and ensuring seamless interactions between customers and our workshop.
You will be based front-of-house in the showroom, where your primary focus will be on helping customers achieve their goals and exceeding their expectations.
In this dynamic role, you will have the opportunity to develop and maintain strong relationships with customers, understand their needs, and provide tailored solutions to meet those needs.
Your first couple of weeks will include our Marshall Customer Journey induction programme, shadowing opportunities, and a buddy system, designed to help you settle into your new role.
To succeed in this position, you will need to possess excellent communication and interpersonal skills, be comfortable working in a fast-paced environment, and have a passion for delivering outstanding customer experiences.
You will also need to be able to work effectively as part of a team, prioritize tasks, and manage multiple responsibilities simultaneously.
Previous Service Advisor experience is essential, and a current Service Advisor looking to take the next step in their career will be considered.
A competitive salary and benefits package is on offer, including 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme.
The estimated salary for this position is around £35,000 per annum, depending on experience.
If you are a motivated and customer-focused individual who is eager to contribute to the success of our dealership, we encourage you to apply for this exciting opportunity.
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Customer Experience Manager
3 days ago
Cambridge, Cambridgeshire, United Kingdom Cineworld Cinemas Ltd Full timeEstimated salary: £25,000 - £30,000 per annum, depending on location and experience.Job DescriptionAs a Food and Beverage Host at Cineworld Cinemas Ltd, you will be the face of our company, responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.
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Customer Experience Leader
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sainsbury's Full time{"About the Role------------------Our Lead Customer Experience Manager is a key position in our retail management team, responsible for leading a team of managers and driving customer satisfaction.Key Responsibilities-------------------* Lead and inspire a team of managers to deliver exceptional customer experiences* Develop and implement strategies to...
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Customer Experience Strategist
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Head of Customer Experience
4 weeks ago
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Customer Experience Coordinator
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Customer Experience Leader
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Customer Experience Ambassador
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Customer Experience Advisor
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Customer Experience Representative
3 days ago
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Customer Experience Ambassador
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Customer Experience Lead
3 days ago
Cambridge, Cambridgeshire, United Kingdom Tapestry, Inc. Full timeJob Description: As a Customer Experience Lead at Tapestry, Inc., you will be responsible for creating a positive shopping environment that drives sales and builds brand loyalty. Your key responsibilities will include:Main Responsibilities:Drive sales growth by providing exceptional customer service, exceeding client expectations.Collaborate with department...
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Customer Experience Champion
6 days ago
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Customer Experience Lead
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Customer Experience Ambassador
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Customer Experience Coordinator
4 days ago
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Customer Experience Specialist
20 hours ago
Cambridge, Cambridgeshire, United Kingdom Currys Full timeAbout UsCurrys is the UK's best-known retailer of tech, and we're proud of the service our customers receive – and it's all down to our team of caring and committed colleagues.We're looking for a Customer Experience Specialist to join our team and help us deliver exceptional customer experiences. As a key member of our sales team, you will be responsible...
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Customer Experience Ambassador
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Customer Experience Ambassador
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Delivery Director
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Chief Customer Experience Officer
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