Safety Team Member Nights

4 weeks ago

Durham, Durham, United Kingdom Unite Students Full time

Safety Team Member Nights

Location: Durham

Hours and Rota: 34 hours per week. Safety Team Members work 4 night shifts out of 7, between the hours of 10pm and 7am. Shift pattern variations may apply.

Salary: £23,812.80 - £25,258.40 per annum (depending on experience), plus bonus and benefits

The Role

As a Safety Team Member, you will be responsible for ensuring the safety of our students and employees, while delivering excellent customer service. Your top priorities will be responding to emergencies, handling disputes, and making our students feel at home.

Key Responsibilities

  • Patrolling multiple properties to keep our students and employees safe
  • Acting as the first response to incidents and emergencies
  • Helping students who are locked out of their rooms
  • Providing outstanding customer service to our students
  • Reporting on incidents electronically

What We're Looking For

  • Excellent communication and listening skills
  • Calm under pressure, approachable and fair
  • Confident working alone and comfortable working as part of a team
  • Most importantly, as a Safety Team Member, you will share our values and passion for creating a Home for Success

What You'll Get in Return

  • A discretionary annual bonus so you can share in the company's success
  • 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling us home. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive Inclusion

We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

People Make Unite Students

We're proud to be an employer that embraces individuality, and we're passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people.

Building a Home for Success

For both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what's right, keeping us safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.

As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.

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