Sales Support Associate

6 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Screwfix Direct Ltd Full time
Job Description:

Screwfix Direct Ltd is seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. This role plays a vital part in delivering exceptional customer experiences, ensuring seamless interactions with customers and colleagues alike.

About the Role:
  • We are looking for someone who can welcome and engage customers, understanding their needs and preferences to provide tailored assistance.
  • As a member of our dynamic team, you will work collaboratively, sharing knowledge and expertise to achieve store objectives.
  • You will participate in comprehensive training programs to enhance skills and adapt to changing retail environments.
  • Demonstrating effective communication and interpersonal skills, you will foster strong relationships with customers and colleagues.
Key Responsibilities:
  • Welcome and engage customers, providing tailored assistance based on their needs and preferences.
  • Work collaboratively as part of a dynamic team, sharing knowledge and expertise to achieve store objectives.
  • Participate in comprehensive training programs to enhance skills and adapt to changing retail environments.
  • Demonstrate effective communication and interpersonal skills, fostering strong relationships with customers and colleagues.
Benefits:
  • A competitive salary of £20,000 - £25,000 per annum, including potential location allowances reviewed annually.
  • 28 days annual leave (increasing with length of service) plus Bank Holidays.
  • An award-winning company pension scheme with up to 14% Kingfisher contribution.
  • Life cover and access to exclusive discounts through our partnerships with B&Q and other leading retailers.
  • Opportunities for professional growth and development, including discounted healthcare and share save schemes.
About Us:

Screwfix Direct Ltd is an inclusive employer committed to equal opportunities, promoting diversity and accessibility in all aspects of our business. We strive to create a work environment where everyone can thrive, contribute, and grow professionally.


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