Senior IT Infrastructure Specialist
4 weeks ago
We are seeking an experienced IT Systems and Network Engineer to join our team at Oaklands College, providing third-line support to achieve the objectives of the department.
Key Responsibilities:
- Provide third-line IT support to achieve the objectives of the department
- Support colleagues with first- and second-line support remotely and in person as needed
- Act as a key point of contact for third-party IT infrastructure and systems support, upgrades, and installations
- Lead on maintenance, configuration, installation of key IT platform systems and hardware and ensure all IT colleagues are aware of relevant events, issues, and good practice
- Ensure methods of user account and security management are robust, fit for purpose, and secure
- Lead and promote cyber-security best practices
- Work collaboratively with IT colleagues on IT infrastructure and systems projects through the entirety of the IT project lifecycle
- Contribute expertise in supporting, designing, and developing the college's IT infrastructure and systems, including storage, servers, virtualisation, network services, and user directories
Requirements:
- ITIL Foundation or equivalent experience in an SLA-based IT service environment
- Degree-level IT qualification or demonstrable equivalent experience
- Minimum 5 years' relevant technical experience
- Experience leading technical projects
- In-depth understanding and experience managing a medium-sized Microsoft-based networked environment, including Windows Server onwards and Microsoft (Entra ID) experience
- Experience of VMWare and Hyper-V virtualisation technologies
Benefits:
- Automatic entry into the Local Government pension scheme
- Life insurance
- Generous Annual Leave – days pro rata plus 8 days bank holiday pro rata
- Family-friendly policies and flexible working opportunities available
- Excellent CPD Opportunities to grow and develop through mentorship and coaching
- Free Onsite Parking
- Subsidised onsite restaurant
- A cycle scheme and discounted gym membership
The salary range for this position is £42,000 - £46,000 per annum, depending on experience and qualifications.
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