Senior IT Infrastructure Specialist

4 weeks ago


St Albans, Hertfordshire, United Kingdom Oaklands College Full time
IT Systems and Network Engineer (3rd Line)

We are seeking an experienced IT Systems and Network Engineer to join our team at Oaklands College, providing third-line support to achieve the objectives of the department.

Key Responsibilities:

  • Provide third-line IT support to achieve the objectives of the department
  • Support colleagues with first- and second-line support remotely and in person as needed
  • Act as a key point of contact for third-party IT infrastructure and systems support, upgrades, and installations
  • Lead on maintenance, configuration, installation of key IT platform systems and hardware and ensure all IT colleagues are aware of relevant events, issues, and good practice
  • Ensure methods of user account and security management are robust, fit for purpose, and secure
  • Lead and promote cyber-security best practices
  • Work collaboratively with IT colleagues on IT infrastructure and systems projects through the entirety of the IT project lifecycle
  • Contribute expertise in supporting, designing, and developing the college's IT infrastructure and systems, including storage, servers, virtualisation, network services, and user directories

Requirements:

  • ITIL Foundation or equivalent experience in an SLA-based IT service environment
  • Degree-level IT qualification or demonstrable equivalent experience
  • Minimum 5 years' relevant technical experience
  • Experience leading technical projects
  • In-depth understanding and experience managing a medium-sized Microsoft-based networked environment, including Windows Server onwards and Microsoft (Entra ID) experience
  • Experience of VMWare and Hyper-V virtualisation technologies

Benefits:

  • Automatic entry into the Local Government pension scheme
  • Life insurance
  • Generous Annual Leave – days pro rata plus 8 days bank holiday pro rata
  • Family-friendly policies and flexible working opportunities available
  • Excellent CPD Opportunities to grow and develop through mentorship and coaching
  • Free Onsite Parking
  • Subsidised onsite restaurant
  • A cycle scheme and discounted gym membership

The salary range for this position is £42,000 - £46,000 per annum, depending on experience and qualifications.



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