Account Management Support Specialist

3 days ago


Burton upon Trent, Staffordshire, United Kingdom AJR Management Ltd Full time
About the Role:
We are seeking a highly skilled Account Management Support Specialist to join our Services Team at AJR Management Ltd. The successful candidate will work closely with our Account Managers to deliver exceptional customer service, ensuring that client needs are met promptly and efficiently.

Your primary responsibilities will include managing client data, coordinating utility connections and disconnections, and processing fibre rebates. You will also be responsible for communicating with clients, prioritizing tasks, and maintaining accurate records. Your excellent organizational skills, attention to detail, and ability to multitask will enable you to excel in this role.

The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on building relationships and delivering premium customer service. A minimum of English Language GCSE Grade B and Mathematics GCSE Grade B is required, along with proficiency in Microsoft Office. Knowledge of utilities and customer service experience are desirable but not essential.

The salary for this position is £23,500 per annum, which reflects the company's commitment to providing a competitive compensation package. Our benefits include a generous holiday allowance, pension scheme, retail discounts, and a range of additional perks, such as flexible working arrangements, employee assistance programme, and funded company events.

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