Customer Service Representative

2 days ago


ThorntonCleveleys, Lancashire, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Thornton Marsh Express store. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they have a great shopping experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers as needed.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with flexibility to work additional hours as needed.
  • Access to our colleague networks, providing a space for colleagues to connect and share experiences.
  • A range of benefits, including holiday pay, life cover, and an award-winning pension scheme.
  • Opportunities for career development and progression within the company.

Requirements

  • A passion for delivering exceptional customer service and building strong relationships with customers.
  • The ability to work well in a team environment, communicating effectively with colleagues and management.
  • A willingness to learn and adapt to new situations, with a positive attitude and strong work ethic.

Working with Us

At Tesco, we value our colleagues and strive to create a positive and inclusive work environment. We offer a range of benefits and opportunities for career development, as well as a competitive hourly rate and flexible working arrangements.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant experience and skills.



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