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General Manager Food Service

2 months ago

Birkenhead, Wirral, United Kingdom Sodexo Group Full time
About the Role

We are seeking an experienced General Manager Food Service to join our team at Sodexo Group. As a key member of our operations team, you will be responsible for managing the catering, cleaning, and security contract and associated services to the agreed standards.

Key Responsibilities
  • Manage the onsite client, Sodexo services, and teams to deliver the agreed SLA/KPI standards.
  • Lead, develop, manage, and motivate a high-performing team to the agreed standards.
  • Ensure that the client receives services of the highest quality and build long-term relationships with clients that add value and are based on mutual trust.
  • Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices.
  • Ensure that statutory requirements and company policies & procedures are followed and deadlines are met.
Requirements
  • Previous experience of operational management in catering, cleaning, and security in a similar environment and a contract of a similar size and scope of services.
  • People management experience; especially large teams operating across different shifts and services.
  • Achieve set standards and operate to performance criteria e.g. Health & Safety and hygiene.
  • Proven ability to work in a partnership and collaborative way with other service providers.
  • Positive approach to learning in role and identifying own training needs as appropriate.
  • Self-motivated and able to work on own initiative within a team environment.
  • Ability to interpret and utilise financial and commercial information.
  • Manage multiple workloads and shifting priorities.
  • Excellent communication skills at all levels.
  • Experience of delivering training.
What We Offer
  • Up to 10% Annual Bonus
  • Flexible and dynamic work environment
  • Competitive compensation
  • Wide range of Employee benefits
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company
  • Employees can opt to increase their employer contribution up to a maximum of 6% with an equal employee match
  • Life Assurance Coverage of 1x annual salary
About Sodexo Group

Sodexo Group is a leading provider of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. Our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations, and Origins.

We are a Disability Confident Leader employer. We're committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.