Maintenance Supervisor

3 weeks ago

Brentwood, Essex, United Kingdom Axis Europe Full time

Job Summary

We are seeking a skilled Maintenance Supervisor to join our team at Axis Europe. The successful candidate will be responsible for providing on-site supervision of works carried out for our clients, including residential properties and voids.

Key Responsibilities

  • Day-to-day supervision of the contract, dealing with residents, customers, and ensuring that all operatives are working efficiently and productively.
  • Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner, meeting all contract KPI targets.
  • Liaising with the residents and customers and dealing with any queries or issues that may arise.
  • Ensuring works are completed on time and to a high quality standard.
  • Specifying of voids, checking the void, and presenting the orders to the housing offices.
  • Ensuring all clients' expectations are achieved.
  • Ensuring that paperwork and reports are fully completed and submitted in-line with the Company procedure.
  • Responsible for Litigation issues from housing offices.
  • Organising operatives, assisting in planning appointments in conjunction with the call centre.
  • Driving from site to site as part of the daily duties.
  • To adhere to and comply with Company HR Policies and Health and Safety legislation, including necessary inspections such as scaffolds, works in progress, and operative/subcontractors to ensure company compliance.
  • Completion of appropriate paperwork, such as Method Statements and Risk Assessments, delivering tool box talks.
  • Be jointly responsible for ensuring the work place is tidy and safe at all times, including all Axis operational offices.
  • To wear Personal protective equipment, which is supplied, and be responsible for yourself and others.
  • Must be prepared to work at heights using ladders, scaffolding, and work in confined spaces and in a variety of work conditions that may prevail at that time.
  • To comply with the Codes, policies, and procedures of the employer.
  • To carry out and promote the employers policy regarding Equal Opportunities.
  • To complete time sheets and work sheets and reports as required.
  • To undertake such duties, which are commensurate with the post from time to time, to the direction of the Management.
  • Working as an integral team member, as well as a mentor and coach to apprentices and colleagues.
  • Accepting jobs in any area required within the contract by your line manager, Contract Manager, and Divisional Manager.
  • Must be prepared to comply with all company policies and procedures.
  • Attend regular weekly/bi-weekly meetings with your line manager.
  • Attend pre-inspections where necessary and submit reports within 48hrs for standard orders and within 24hrs for complaints/emergencies.
  • Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance.
  • Ensure all client's expectations are achieved.
  • Ensure that all variation sheets are appropriately completed and signed by the client or client representative; provide contracts supervisor/manager with such signed copies at the earliest opportunity.
  • Prepare snagging lists at the earliest and promptly issue such for record of the relevant party.
  • Ensure that the construction phase health & safety file and relevant F10 is present, updated, and maintained on site.
  • Ascertain that all subcontractors and operatives carrying out works on site have been inducted; ensure that every operative is appropriately qualified to carry out the operations they propose to engage; obtain and ascertain that method statements issued by subcontractors are adequate and acceptable prior to authorising works to proceed.
  • Ascertain that all heating and gas works specified have been bought to the attention of the Gas qualified manager prior to authorising such works to proceed on site.

Key Areas of Knowledge:

  • Working construction industry knowledge.
  • Using SOR codes.
  • CSCS.
  • IT Literate.
  • Health and Safety regulations.
  • Scaffold Inspection.
  • Working at Heights.
  • SSSTS.
  • SMSTS.
  • Manual Handling.
  • Asbestos Awareness.
  • Great knowledge of Nat Fed SOR codes.
  • Ability to report on large multi-trade works, including codes & full depth reports.

Key Skills:

  • Performance Management.
  • Customer Service focused.
  • Excellent Communication skills.
  • Ability to prioritise.
  • Ability to meet tight deadlines.
  • Ability to work under pressure.
  • People Management.
  • Tool Box Talks Delivery.
  • Working alongside the client.

Key Experience:

  • Repairs and maintenance Industry.
  • Previous supervisory experience on a maintenance site.

Other Key Information:

  • Full Clean Driving Licence.
  • Clean DBS.
  • All staff has a personal responsibility and accountability to Axis to ensure that their day-to-day activities adhere to the Sustainability Policy Statement and Plan and minimise the impact upon the environment.
  • It is the responsibility of all staff to ensure that their day-to-day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting any electrical faults, water leakage or other environmental concerns to the facilities or line manager.

Benefits:

  • 22 days annual leave which increases with length of service.
  • Pension.
  • Company van.
  • Perkbox rewards.
  • Volunteering days.
  • Cycles to work scheme.

About Axis:

Axis has experienced continual growth since its establishment in 1986, we're not aiming to be the biggest service provider, however we do intend to be the best. We work with some of the UK's largest building owners, landlords, facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors.

We are a value-led business, we don't just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and embrace diversity above all.

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