Cyber Security Operations Lead

1 week ago


Cardiff, Cardiff, United Kingdom LT Harper - Cyber Security Recruitment Full time

Job Description

We are seeking a highly skilled Cyber Security Operations Lead to join our team in Wales. In this challenging role, you will lead our service delivery team and manage the onboarding process, servicing client needs, and continually improving our services.

You will work closely with Technology SMEs to develop and implement new processes and ideas, and your excellent communication, presentation, and relationship-building skills will enable you to build strong relationships with customers.

As a seasoned professional, you will have project management experience, knowledge of service methodologies within IT or technology, and be an orientated and innovative thinker.

Key Responsibilities

  • Lead the service delivery team
  • Manage customer onboarding to our MSP/service
  • Develop and implement new processes, updates, and functions
  • Liaise with multiple stakeholders to ensure seamless service delivery

Requirements

  • Strong knowledge of service methodologies within IT or technology
  • Excellent communication, presentation, and relationship-building skills
  • Orientated and innovative thinker
  • Project Management experience
  • MSSP, IT, Technology or Cyber industry experience - highly desirable

Estimated Salary: £60,000 - £80,000 per annum



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