Domestic Appliance Engineer

3 weeks ago

Twickenham, United Kingdom Pacifica Full time
About the Role

We are seeking an experienced field-based domestic appliance engineer to join our team at Pacifica. As a key member of our field service team, you will be responsible for diagnosing and resolving issues with domestic appliances in customers' homes.

You will work collaboratively with our regional field service teams to deliver a first-class service to our customers, using your expertise and product knowledge to diagnose and resolve issues efficiently.

Key responsibilities include:

  • Diagnosing and resolving issues with domestic appliances in customers' homes
  • Working collaboratively with our regional field service teams to deliver a first-class service to our customers
  • Using your expertise and product knowledge to diagnose and resolve issues efficiently
About You

To be successful in this role, you will need to have a minimum of 2 years' recent experience in the white goods repair sector in a field-based capacity. You will also need to have up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers.

You will be a good communicator with a can-do attitude, enthusiasm for problem-solving, and the passion to repair our customers' appliances first time.

What We Offer

We offer a competitive salary of £26,000 - £35,000 per annum, depending on skill set and experience, plus £7,000 per annum London weighting for candidates residing within the inner M25 area for a 40-hour week.

You will also receive a full company induction into the Pacifica family, a company van, including air-conditioning, electric windows, and car play, fuel card, uniform, specialist tools, mobile tablet, and PPE, all supplied.

Additional benefits include a company pension scheme, private van use (optional, subject to HMRC Tax rules), up to 33 days annual holiday allowance, including 8 bank holidays, wellbeing, and fantastic work-life balance.

Excellent opportunities for progression and promotion within our business are also available.

Why Choose Pacifica?

Pacifica is one of the UK's largest providers of outsourced support and repair of domestic appliances. We employ over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future.

We are a Carbon Neutral Company, with a goal to reach net-zero carbon by 2035. Our purpose is to keep households running while protecting the environment, and our vision is to care for our customers' appliances for a more sustainable world.

We work with a small selection of the world's leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona.

We have a number of opportunities available nationally, so if you have what it takes, we'd love to hear from you.

IMPORTANT - You will need to hold a full UK Manual Driving Licence with no more than 6 points.

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