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Relief Care Manager

2 months ago


Ely, Cambridgeshire, United Kingdom McCarthy Stone Full time
About the Role

We are seeking a professional Relief Care Supervisor to join our team at McCarthy Stone, a leading provider of retirement living communities. As a Relief Care Supervisor, you will play a vital role in ensuring the smooth operation of our community, providing exceptional care and support to our residents.

Key Responsibilities:

  • Provide high-quality care and support to residents, ensuring their physical, emotional, and social needs are met.
  • Work closely with the Care and Support teams to ensure seamless delivery of care services.
  • Manage the security of the development, ensuring the safety and wellbeing of residents.
  • Coordinate and facilitate activities that promote community spirit and engagement.
  • Collaborate with colleagues to identify and address resident needs, providing solutions and support as required.

Requirements:

  • Previous experience in a care or support environment, with a strong understanding of care principles and practices.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, colleagues, and stakeholders.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and shifts.
  • Strong problem-solving skills, with the ability to think critically and make sound judgments.
  • Commitment to delivering exceptional customer service, with a focus on resident satisfaction and wellbeing.

What We Offer:

  • A competitive salary and benefits package, including life assurance and company pension.
  • Opportunities for professional development and training, including management and leadership courses.
  • A supportive and collaborative work environment, with a focus on teamwork and resident-centred care.
  • Access to a range of employee benefits, including discounts on apartment purchases and access to a benefits platform offering discounted gift cards and e-gifts.

About McCarthy Stone:

McCarthy Stone is a leading provider of retirement living communities, with a reputation for delivering exceptional care and support to our residents. We are committed to creating vibrant and engaging communities that promote independence, wellbeing, and social connection.