Bike Insurance Advocate

6 days ago


London, Greater London, United Kingdom Native Nanny GmbH Full time

Are you passionate about cycling and looking for a new challenge? Do you have excellent communication skills and a strong empathy for customers?

As our new Bike Insurance Advocate, you'll play a crucial role in delivering exceptional customer experiences and helping our members navigate any challenges they may face. You'll work closely with our CX team to resolve issues efficiently and effectively, using your technical knowledge of cycling and insurance products to provide expert guidance and support.

We're looking for someone who is confident, proactive, and able to think creatively. If you have a good understanding of technical terms in cycling and enjoy helping people going through tough times, this could be the perfect opportunity for you.

You'll also have the chance to work on exciting projects with our Marketing, Product, and Technology teams, helping us continue to innovate and improve our services.

As a valued member of our team, you can expect a competitive salary of £25,950 per annum (including London weighting), plus a range of benefits including share options, a company bonus scheme, and private medical insurance.

We're committed to building a diverse and inclusive community, where everyone feels welcome and valued. We believe that each person's unique qualities are what make Laka a great place to be, and we encourage you to bring your authentic self to work every day.


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