Traffic Operations Manager

4 weeks ago

Felixstowe, United Kingdom Stobart Full time

Job Title: Traffic Operator

Job Summary:

We are seeking a skilled Traffic Operator to join our team at Stobart. As a Traffic Operator, you will be responsible for managing and monitoring the daily activities of our drivers, ensuring the smooth and efficient operation of our transportation services.

Key Responsibilities:

  • Control costs by managing nights out and monitor parking locations.
  • Revenue and cost targets are achieved, and truck earnings investigated.
  • Daily hours checks and timesheet approval.
  • Making sure the costs are correct on the running sheets and anything out of the ordinary is investigated.
  • Ensure override dates are correct and revenue is allocated correctly.
  • Take responsibility for containers left on wheels in yards, to ensure exports make the intended vessels and empties are returned in time to avoid detention fees.
  • Ensure a pickup leg is put in for anything lifted off and its moved into the relevant planning screen.
  • Ensure containers are returned to quay / depot before detention is incurred and prior to vessel cut offs, escalate to the Planner if there are any issues.
  • Ensure vehicles and relevant information are put on the backload the day before the job.
  • Find ways to make the job more profitable by utilising one way, tip and reload.
  • All drivers to be spoken to and a list of weekend overtime shifts to be given to the Planner by the end of play every Wednesday.
  • Drivers to be given their next day details by 1700 hrs each day where possible.
  • Driver cover sheets to be monitored each day for the next in case of changes.
  • Ensure drivers are trained to use specialised equipment.
  • Make sure any jobs in your screen do not exceed legal weight requirements.
  • Ensure all ATA / ATD's / ETA's and trailer numbers are in Truckcom.
  • Ensure all override dates are set correctly to ensure the sub-contractor trailer report is correct.
  • ETA's are monitored and late advices are entered at least 30 minutes before the booking time.
  • Demurrage warnings are sent once the driver has been on site for 2 hours.
  • Ensure all vehicles are routed and every driver is aware of his job and start time.
  • Ensure all OV's and sub-contractors are logged on and using the Truckcom app.
  • Service and MOT schedules to be followed.
  • Research and understand drivers legal working hours and update knowledge with internal training if required.
  • Build positive and effective relationships with drivers on your traffic sheet(s) to ensure we have a content workforce.
  • Oversee, manage and monitor the daily activities of your allocated drivers.
  • Keep up to date with all relevant legislation and ensure that regulations, policies and procedures are followed.
  • Make decisions in the best interests of the Company and for clients and where these decisions cannot be made, elevate the issue to your line manager.
  • Ensuring compliance with relevant laws and regulations
  • Minimising operation expenditure within the business wherever possible
  • Understanding and complying with the Health, Safety and Environment Policy and carry out work in accordance with its requirements.

Requirements:

  • Always set a personal example with respect to health and safety
  • Ability to be an effective team player.
  • Proficient in MS Excel, Word, Outlook, Power Point and all other in-house systems.
  • Ability to question, challenge and improve upon existing processes.
  • Ability to establish effective working relationships.
  • Promoting a company culture that encourages high morale and top performance.
  • Be able to work to tight deadlines.
  • Ability to multi-task with a calm and flexible approach.
  • Positive attitude.
  • Methodical and organised approach.
  • Ability to prioritise.

About Us:

Stobart is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors. We have a winning culture, where you're valued, challenged, and inspired. We are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Benefits:

  • Annual Leave 20 Days plus 8 Bank Holidays
  • Pension scheme we want colleagues to enjoy a comfortable retirements so we offer a great contribution of 5 % employee and 5 % employer
  • Life Assurance - x 2 your annual salary
  • Wellness Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
  • Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses
  • Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
  • Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings

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