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Graduate LIMS Support Specialist

2 months ago

Prescot, Knowsley, United Kingdom Ascent People Full time

Job Summary:

Ascent People is seeking a recent Chemistry/Scientific Graduate to join our team as a LIMS Support Analyst. This is an excellent opportunity for a recent graduate to start their career with a company that will offer exceptional training and career progression.

Key Responsibilities:

  • Provide application system support for bespoke Laboratory Information Management System (LIMS) applications.
  • Maintain knowledge base articles to ensure seamless support for business applications.
  • Investigate and document defects to ensure prompt resolution.
  • Support incident and problem management to minimize downtime.
  • Collaborate with technical teams to resolve complex issues.
  • Configure lab instrument integrations with LIMS to enhance data accuracy.
  • Create scheduled tasks for report distribution to ensure timely insights.
  • Run user audit reports to ensure data security and compliance.

Requirements:

  • Degree (high grade) in Chemistry, Science, or Information Technology.
  • A keen scientific and technology interest to drive innovation.
  • Analytical problem-solving skills to resolve complex issues.
  • Strong communication abilities to collaborate with technical teams.

Desirable:

  • Experience in the metals and minerals industry to bring industry-specific knowledge.
  • SQL Querying skills to analyze complex data.
  • Basic JavaScript knowledge to enhance application support.
  • Spanish business proficiency to expand market reach.

About Ascent People:

Ascent People is a global organization that offers exceptional training and career progression opportunities. This role is hybrid, allowing for a great work-life balance.