Chief Information Officer

5 days ago


West Yorkshire, United Kingdom Service Care Solutions Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Chief Information Officer to join our team at Service Care Solutions Ltd.

About the Role

The successful candidate will be responsible for providing the main contact point for all adult social care enquiries, handling both telephone and electronic contacts in a high-volume team.

The ideal candidate will have strong IT literacy and excellent communication skills, with the ability to work in a fast-paced environment and provide excellent customer service.

Key Responsibilities
  1. Provide a high level of customer service to adult social care enquirers via telephone and electronic contacts.
  2. Work in a high-volume team, handling 50,000 contacts per year across multiple systems.
  3. Develop and maintain strong relationships with internal stakeholders to ensure effective communication and collaboration.
  4. Stay up-to-date with the latest IT systems and technologies to ensure the team is equipped to handle the demands of the role.
What We Offer

We offer a competitive hourly rate of £14.40 (limited company) or £11.44 (PAYE, exclusive of holiday pay) for a 37-hour week, Monday to Friday.

The initial contract is for 6 months, with the possibility of extension.

The team is based in Huddersfield town centre, and we provide training to support the pressures and demands of the role.



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