Administrative Support Specialist

4 days ago


Rochford, United Kingdom OnetoOne Personnel Full time

Administrative Assistant Role

About the Role:

We are seeking an experienced Administrative Assistant to provide high-quality administrative support to our Office Manager in a busy office environment. As an Administrative Assistant, you will be responsible for a wide range of administrative tasks, including answering telephone and email communications, processing new memberships, and dealing with incoming and outgoing mail.

Key Responsibilities:

  • Provide administrative support to the Office Manager, including answering telephone and email communications and dealing with general enquiries
  • Process new memberships, complete new member letters, and forward welcome packs
  • Fulfill literature requests from member organisations, members, and healthcare professionals
  • Deal with incoming and outgoing mail, including taking outgoing mail to the post office
  • Accept and record deliveries, including storage of leaflets, promotional items, and stationery
  • Prepare communications, photocopying, collating, and distributing correspondence as instructed
  • Attend training courses, such as First Aid or Fire Safety
  • Assist with the general preparations for meetings and events, including bookings, payments, and dispatch of exhibition equipment
  • General hardcopy and electronic filing as required
  • Assist with general office upkeep and cleanliness as and when required
  • Process member subscriptions and update member information using the database
  • Accurately allocate renewal payments and donations received online, by cheque, and standing order to the database, and update the spreadsheet
  • Assist with the management of the company's One2One Support
  • Efficiently process and record requests for support, ensuring confidentiality, and compliance with data protection and safeguarding regulations
  • Communicate directly with Support Volunteers to arrange requests for support received from individuals and other medical professionals
  • Assist with the maintenance of the Support Volunteer database
  • Assist with the organisation and participate in virtual and/or in-person Support Volunteer training courses

Working Hours:

  • Monday to Friday, 9am to 5pm
  • Temporary-permanent position
  • ?£12.00 per hour

If you have the skills and experience required for this position, please get in touch with us at One to One Personnel or send us your CV to or



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