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Operations Manager

2 months ago


Belvedere, Greater London, United Kingdom Amazon TA Full time
About the Role

As an Area Manager at Amazon, you will be responsible for leading a team that ensures the smooth operation of our sites, meeting customer demand, and maintaining high-quality service.

Key Responsibilities
  • Safety and Wellbeing: Create and drive a culture of safety and wellbeing, ensuring a safe working environment for all employees.
  • Quality and Productivity: Analyze and implement changes to maintain high-quality and productivity levels, streamlining processes and optimizing productivity.
  • Project Management: Oversee projects to improve operational efficiency, quality of service, and customer satisfaction.
  • Performance Analysis: Analyze shift performance against business objectives and implement actions to improve operational excellence.
  • Collaboration: Work collaboratively with management-level colleagues to standardize shift practices and improve operational efficiency.
A Day in the Life

You will work on a shift pattern at one of our sites, focusing on owning and driving a culture of safety, upholding quality and shift performance standards, and overseeing process improvements.

As a role model and mentor, you will guide new managers and contribute to a positive and inclusive work environment.

Requirements
  • Basic Qualifications: A degree and relevant experience in people management, communication, and data analysis.
  • Preferred Qualifications: Experience with Lean, Six Sigma, and Kaizen techniques, as well as proficiency in MS Office.

Amazon is an equal opportunities employer, committed to diversity and inclusion. We value your passion for innovation and customer satisfaction.