Incident Response Specialist

5 days ago


Worthing, West Sussex, United Kingdom Southern Water group Full time
About the Role

We are recruiting for an Incident Response Specialist - Water Industry to join our team at Southern Water. As a Configuration and Support Expert, you will be responsible for providing technical support to our customers and ensuring the integrity of our water services.

Responsibilities:

  • Investigate and resolve technical issues reported by customers
  • Collaborate with internal teams to identify and address system vulnerabilities
  • Develop and maintain technical knowledge and expertise

Requirements:

  • Relevant qualifications in a technical field (e.g., computer science, engineering)
  • Minimum 3 years of experience in a technical support role
  • Strong analytical and problem-solving skills

Benefits:

  • A competitive salary of £40,000 - £50,000 per annum
  • A generous pension scheme with up to 11% company contribution
  • Ongoing training and development opportunities


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