Project Coordinator

1 month ago

Exeter, Devon, United Kingdom Elsevier Limited Company Full time

About the Role

We are seeking a highly skilled and experienced Project Coordinator to join our team at Elsevier Limited Company. In this role, you will be responsible for the day-to-day operational management of your own portfolio of academic journals.

As a Project Coordinator, you will oversee the end-to-end publication process of these journals, becoming an operational expert in their workflows and processes, and a technical expert in the systems they use. You will be empowered to drive improvements on your journals by optimising journal configuration and workflows.

You will build and maintain trust and long-term collaborative relationships with global stakeholders via emails and virtual video calls with your external customers (Society partners, editors, authors and reviewers) and your internal stakeholders (Publishers and other teams).

To enable your success, a full training program will be delivered by experienced colleagues, plus continued mentoring support.

Responsibilities

  • Become the operational expert for your portfolio so you can offer a first-class, personalised service to our Society partners and external customers (researchers/editors/authors/reviewers)
  • Support and work closely with the other key contacts responsible for the success of the journals (Societies, Editors, Publishers, third-party suppliers, and other internal teams)
  • Build and maintain strong working relationships with your internal and external stakeholders through trust, reliability, and expertise
  • Continuously monitor editorial and production processes, ensuring deadlines are met from submission to publication
  • Use reporting to spot trends in data and drive process improvements for maximum speed and efficiency

Requirements

  • You have excellent written and verbal communication skills that enable you to build strong relationships with customers/stakeholders
  • You can learn new systems and technical processes/workflows, and your communication skills allow you to articulate technical problems to a variety of stakeholders in an understandable way
  • You thrive on autonomy, and you're comfortable driving results and change through virtual relationships
  • You have experience of managing deadlines, and you feel comfortable prioritising and communicating when problems arise
  • You can work in our Exeter office one day per week

How To Apply

Please include a cover letter detailing your interest and suitability for the role. This is required as part of the application process.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working remotely from home and at our office in a hybrid working style
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

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