Deputy Manager

4 weeks ago

Manchester, United Kingdom Hydes Brewery Full time

About the Role

The Deputy Manager is a key position in driving the success of our pub. As a leader of the front of house team, you will be knowledgeable about our products and passionate about delivering exceptional experiences for our guests and team.

Your role will be crucial in supporting the General Manager in achieving the ambitions and goals of your pub. Responsibilities will include:

  • Increasing sales through events and promotions, using engaging marketing content and social media platforms.
  • Managing stock on a daily basis, ensuring appropriate stock levels for all events.
  • Delivering excellent standards in customer service, effective networking, site safety, and hygiene.
  • Motivating, coaching, and leading the team, managing their performance and development.
  • Controlling costs, creating efficiencies, and managing and meeting GPs through a clear understanding of your pub profit and loss report.
  • Utilising company IT platforms to complete required processes and procedures, ensuring operational and legislative compliance, including health and safety.

Requirements

We are looking for someone with strong customer service skills, able to develop an inspiring culture across the site for your customers and team. You will be able to plan and organise, with a strategic awareness of the long-term goals of the business and be able to achieve your objectives using evidence-based decision making and determination to succeed.

About Hydes Brewery

Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels. We value our people and believe in recognising, rewarding, and developing our teams. Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Equality, Diversity, and Inclusion

We are committed to encouraging equality, diversity, and inclusion among our people and oppose and want to eliminate discrimination. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect.

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