Customer Service Specialist

4 days ago


Harrogate, North Yorkshire, United Kingdom Candy Hoover Group S.r.l. Full time
Job Description

We are seeking a skilled Customer Service Specialist to join our team as an Appliance Repair Field Engineer. In this role, you will be visiting customers in their homes across Richmond and surrounding areas, resolving appliance issues, and ensuring customer satisfaction.

About the Role:

  • Visit customers in their homes to diagnose and repair appliance issues
  • Manage time effectively, keeping customers and colleagues updated on progress
  • Maintain stock levels in your van and ensure efficient inventory management

Requirements:

  • Valid full driving license required
  • Strong communication and technical skills essential
  • Ability to lift and maneuver heavy objects, work in restricted spaces, and engage in regular hand dexterity

Benefits:

  • Starting salary of £32,916 per annum (rising to £37,304 with experience)
  • Bonus potential of up to £2,500 per annum
  • Enhanced rate over time
  • Up to 6% pension contribution
  • Brilliant staff discounts and entertainment benefits

Company Overview:

Candy Hoover Group S.r.l. offers a culture of high-performance that motivates and inspires our employees. With three incredible brands behind us, we provide autonomy, competitive benefits, and opportunities for career growth.



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