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Funeral Service Operative

2 months ago


Gosport, Hampshire, United Kingdom Southern Co-op Full time
About the Role

We are seeking a dedicated and compassionate individual to join our End of Life Services team as a Funeral Service Operative. As a key member of our team, you will play a vital role in delivering exceptional end of life care, support, and experience to the deceased and their families.

Key Responsibilities
  • Collecting the deceased and transporting them to our funeral homes, often in challenging locations and circumstances.
  • Assisting with the preparation of the deceased, including dressing and placing them in the coffin or casket.
  • Driving our vehicles with pride and ensuring they are in pristine condition for each funeral.
  • Acting as a bearer on all types of funerals and removals, providing a dignified and respectful service.
  • Building strong relationships with our local communities, acting as a trusted ambassador for our funeral care services.
  • Manual handling is a requirement of this role.
Requirements
  • Excellent communication and listening skills.
  • Ability to demonstrate resilience and work under pressure.
  • High level of understanding, empathy, and compassion.
  • Flexibility to support our on-call service, including evenings, weekends, and overnight shifts, as well as occasional cover for holidays, sickness, and busy periods.
What We Offer
  • 31 days of annual leave (including bank holidays), increasing to a maximum of 36 days after 10 years' service.
  • 20% discount in stores.
  • Healthcare cash plan.
  • Share incentive plan.
  • NEST pension.
  • Cycle-to-work scheme.
  • Opportunities to develop your skills through apprenticeships and our in-house training and development programmes.
About Us

We are an independent Co-op, operating across the south of England, with a commitment to sustainable business and a promise to provide a fair, fresh approach for all. We are proud to serve local communities and put people first.

If you are successful in your application, we will need to perform a DBS check to ensure compliance with the NAFD Funeral Director code.