Residential Concierge

1 month ago


London, Greater London, United Kingdom Portico Corporate Reception Management Full time
{"title": "Residential Concierge", "description": "Portico Corporate Reception Management

We are seeking an experienced Residential Concierge to join our team at an iconic media building in White City that has been converted into a luxury residence.

This is an excellent opportunity for a positive and energetic individual who enjoys providing exceptional customer service and going the extra mile to exceed our residents\u2019 expectations.

The successful candidate will be responsible for ensuring that all parcels are logged in the system, helping during residents\u2019 events, and making sure any requests are followed through to completion in a timely manner.

Hours: 40 hours per week with shifts from Wednesday-Sunday. Flexibility is needed to work 8am to 5pm, and 12pm to 9pm shifts when required.

Salary: £29,500

Key Responsibilities
  • Provide exceptional customer service to residents and guests
  • Ensure that all parcels are logged in the system
  • Help during residents\u2019 events
  • Make sure any requests are followed through to completion in a timely manner
Requirements
  • Energetic and positive attitude
  • Strong attention to detail
  • Excellent customer service skills
  • Proven track record in delivering outstanding 5-star service as a concierge within a high-end hotel or residential environment
What\u2019s in it for you?
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees, providing counselling & information services
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more
  • Our Training Academy provides excellent training and development opportunities for our people
", "lang_code": "en"}
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