Network Support Specialist

2 weeks ago


London, Greater London, United Kingdom Get Recruited Ltd Full time

Network Support Specialist

Get Recruited Ltd is seeking an experienced Network Support Specialist to join their IT team. As a Network Support Specialist, you will be responsible for providing 2nd and 3rd line support to customers, monitoring ongoing tickets, and troubleshooting complex network issues.

The Role

  • Providing technical support to customers via phone, email, or in-person
  • Monitoring and resolving network issues in a timely manner
  • Collaborating with the IT Manager to improve network performance and efficiency
  • Developing and maintaining network documentation and procedures

Requirements

  • Experience in a Network Support Engineer, IT Support Engineer, 2nd Line Support, 3rd Line Support or other Service Desk role
  • Excellent knowledge of Juniper Networks, Microsoft 365, Microsoft Azure, and Windows 10
  • Excellent communication and problem-solving skills

Get Recruited Ltd is an equal opportunities employer and welcomes applications from all qualified candidates.



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