Network Support Specialist
2 weeks ago
Network Support Specialist
Get Recruited Ltd is seeking an experienced Network Support Specialist to join their IT team. As a Network Support Specialist, you will be responsible for providing 2nd and 3rd line support to customers, monitoring ongoing tickets, and troubleshooting complex network issues.
The Role
- Providing technical support to customers via phone, email, or in-person
- Monitoring and resolving network issues in a timely manner
- Collaborating with the IT Manager to improve network performance and efficiency
- Developing and maintaining network documentation and procedures
Requirements
- Experience in a Network Support Engineer, IT Support Engineer, 2nd Line Support, 3rd Line Support or other Service Desk role
- Excellent knowledge of Juniper Networks, Microsoft 365, Microsoft Azure, and Windows 10
- Excellent communication and problem-solving skills
Get Recruited Ltd is an equal opportunities employer and welcomes applications from all qualified candidates.
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