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Front of House Team Leader

2 months ago

Tamworth, Staffordshire, United Kingdom Stonegate Group Full time

Location: Fox Inn

We are seeking an experienced Team Leader to join our team at Fox Inn, a popular pub in Tamworth. As a Team Leader, you will be responsible for supporting and mentoring your team, ensuring high standards of service and compliance, and creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Support and coach your team to deliver exceptional customer service
  • Work closely with the management team to achieve business objectives
  • Ensure compliance with company policies and procedures
  • Develop and implement strategies to improve customer satisfaction

What We Offer:

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee Assistance - Licensed Trade Charity

At Stonegate Group, we pride ourselves on being the largest operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio includes brands like Slug & Lettuce, Be At One, and Popworld. If you're passionate about delivering exceptional customer experiences and have a passion for the hospitality industry, we'd love to hear from you.

Equal Opportunities:

We welcome applications from candidates with disabilities and are committed to making reasonable adjustments to support your application. Please contact us in advance to discuss your requirements.