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Front of House Team Leader
2 months ago
Location: Fox Inn
We are seeking an experienced Team Leader to join our team at Fox Inn, a popular pub in Tamworth. As a Team Leader, you will be responsible for supporting and mentoring your team, ensuring high standards of service and compliance, and creating a welcoming atmosphere for our guests.
Key Responsibilities:
- Support and coach your team to deliver exceptional customer service
- Work closely with the management team to achieve business objectives
- Ensure compliance with company policies and procedures
- Develop and implement strategies to improve customer satisfaction
What We Offer:
- Award-winning training and development programs
- 25% off food and drink for you and your friends in over 800 sites
- Referral scheme of up to £1,000 per person
- Dental insurance
- Employee Assistance - Licensed Trade Charity
At Stonegate Group, we pride ourselves on being the largest operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio includes brands like Slug & Lettuce, Be At One, and Popworld. If you're passionate about delivering exceptional customer experiences and have a passion for the hospitality industry, we'd love to hear from you.
Equal Opportunities:
We welcome applications from candidates with disabilities and are committed to making reasonable adjustments to support your application. Please contact us in advance to discuss your requirements.