Service Manager for Adults with Learning Disabilities

1 week ago

Doncaster, Doncaster, United Kingdom Lifeways Full time

We are seeking a Service Manager to take responsibility for the delivery of our services in the Doncaster area, supporting adults with learning disabilities, requiring complex behavioural and health needs, and autism.

Key Responsibilities:

  • Monitor and support the delivery of person-centred services to all people using the service.
  • Monitor and support the health and safety of both people using the service and support staff.
  • Ensure that the actions of all staff directly supporting people using the service support their care, protection, and well-being, and in compliance with external regulations and standards.
  • In the absence of the Area Manager, take other responsibilities for all aspects of the operation of the office.
  • Provide supervision and support to Team Leaders through effective recruitment and selection, coaching, and performance management, as well as support to manage their team of Support Workers.
  • Ensure effective financial administration of the services delivered, through the effective deployment of staff and budgets.
  • Work effectively with external agencies to promote the work of Lifeways and to increase referrals and placements within the Area in line with defined business targets.
  • Develop knowledge and skill of staff teams through delivering service-specific training as and when required.
  • Participate in the 24-hour on-call rotational system providing management support to staff and person-centred approaches to the people who use our services.

Requirements:

  • Ideally a minimum of four years' experience preferably within the relevant field and a minimum of three years' management experience.
  • Good time management skills and IT literacy.
  • Commitment to reporting on Service User outcomes and organizational KPI reporting.
  • A relevant professional qualification at Level 4 or higher in Care or Management (e.g., NVQ/SVQ, QCF Award, Certificate, or Diploma) and working towards Level 5 or above.
  • Motivational with leadership skills.
  • Self-starter with attention to prompt timekeeping.
  • Organized with ability to meet deadlines and fulfill obligations.
  • Excellent communication skills.
  • Excellent financial skills.
  • Person-centred approach to delivery of services.

Lifeways is committed to providing a supportive work environment and opportunities for career growth and development.

We are an equal opportunities employer regulated by CQC.

Job Type: Full-time

Pay: From £29,000.00 per year

Ability to commute/relocate:

  • Doncaster, South Yorkshire: reliably commute or plan to relocate before starting work (required).

Work Location: In person

Languages: English

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