Lettings Administration Support Specialist
1 day ago
About the Job:
ROSE & YOUNG RECRUITMENT LTD is seeking a highly organized and efficient Sales Co-ordinator to join our team in Evesham.
This role involves providing administrative support to landlords and tenants, managing property maintenance schedules, and ensuring properties comply with relevant legislation.
The ideal candidate will have previous experience in sales administration or customer services, with excellent communication skills, attention to detail, and the ability to work effectively in a team environment.
Key Responsibilities:
- Provide property management and tenancy support services to landlords and tenants
- Undertake duties in line with signed Terms of Business, focusing on co-ordinating property maintenance
- Ensure properties comply with current legislation (EPC's, Gas Safety Certificates, Electrical Safety Certificates, PAT Testing)
- Arrange inventories and check ins with inventory clerk and tenants
- Liaise with contractors/outsourcing resources to ensure repair/maintenance works are carried out to a satisfactory standard and timescale
- Ensure routine and additional property visits/checks are conducted in the required time frame and report findings to the Landlord
- Draw up a schedule of costs based on checkout report
- Mediate and negotiate between parties regarding the release of the deposit
- Ensure relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills
- Coordinate and prepare renewal of tenancies
- Prepare relevant notices following instruction from either landlords or tenants
- Conduct work in line with company standards and requirements
Requirements:
- Previous Sales Co-ordinator/Sales Administration or Customer Services experience essential
- Ability to work as part of a team, supporting other team members
- Full driving licence and access to own vehicle
- Articulate, professional and well-accustomed to a client-facing role
- Sharp, enthusiastic and accountable
- Working knowledge of Microsoft packages and good keyboard skills
What We Offer:
A competitive salary of £25,000 - £27,000 per annum DOE, depending on experience. This role offers the opportunity to work in a fast-paced environment, develop new skills, and contribute to the success of our business.
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