Culinary Team Member

2 months ago

Luton, Luton, United Kingdom Grosvenor Casinos Full time

About the Role

Grosvenor Casinos is seeking a skilled Culinary Team Member to join our team in Luton. As a key member of our kitchen team, you will be responsible for preparing and cooking high-quality food to meet the expectations of our customers.

Key Responsibilities

  • Acknowledge and welcome customers in all areas, providing exceptional service and ensuring their needs are met.
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions, demonstrating a commitment to excellence in all aspects of your work.
  • Collaborate with the hosting and wider casino team to deliver a seamless customer experience.
  • Prepare, cook, season, and present casino menus according to recipe standards, ensuring consistency and quality.
  • Follow all HACCP and safety guidelines to maintain a safe and healthy food environment.
  • Report any defective equipment or systems to the head chef or duty manager, ensuring prompt resolution.
  • Ensure stock rotation, ordering, and usage are diligently followed to minimize stock and financial losses.
  • Seek feedback from customers and front-of-house teams to continuously improve food quality and exceed customer expectations.
  • Practice a "clean as you go" policy in all food preparation and service areas, maintaining a clean and organized workspace.

Requirements

  • Experience in a similar role, preferably in a fast-paced kitchen environment.
  • Knowledge of food safety and hygiene practices, including HACCP guidelines.
  • Ability to work effectively in a team, communicating clearly and respectfully with colleagues.
  • Strong attention to detail, ensuring high-quality food preparation and presentation.
  • Flexibility to work varied shifts, including evenings and weekends.

About Us

Grosvenor Casinos is a leading operator in the UK, offering a unique and exciting work environment. We are committed to providing our customers with an exceptional gaming and leisure experience, while also promoting a culture of inclusivity, diversity, and engagement among our team members.

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