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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Cats Protection. As a Shop Manager, you will be responsible for leading a team of employees and volunteers to deliver exceptional customer service and maximize income for cat welfare.
Key Responsibilities- Lead a team of employees and volunteers to achieve sales targets and improve customer satisfaction
- Develop and implement effective sales strategies to increase revenue and improve store performance
- Manage store operations, including inventory management, stock control, and visual merchandising
- Build and maintain positive relationships with customers, suppliers, and colleagues
- Monitor and analyze sales data to identify trends and areas for improvement
- Previous retail management experience, preferably in a similar role
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Excellent customer service skills, with a focus on delivering exceptional customer experiences
- Ability to work independently and as part of a team, with a flexible approach to working hours
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions
- A competitive salary and benefits package
- Opportunities for career development and progression
- A dynamic and supportive work environment
- The chance to make a real difference to the lives of cats and kittens in our care