Cloud and Network Engineer

2 weeks ago


Lower Hopton, United Kingdom ZipRecruiter Full time
About the Role

This is an exciting opportunity for a Cloud and Network Engineer to work with us in Mirfield. You will be responsible for overseeing the service desk function, ensuring incidents are logged and resolved in line with service level agreements, and delivering exceptional customer service to end-users.

You will also investigate and resolve medium to high-complexity application-related issues, guiding business users on IT solutions, and create and maintain technical processes, training documentation, and knowledge base articles.



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