Front of House Receptionist

2 weeks ago

Barrow, Cumbria, United Kingdom Securitas Security Services Full time
{"About the Role": "As a Front of House Receptionist with Securitas Security Services, you will be the central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises. You will combine best in class, impeccable front of house services with enhanced security awareness training, vetted to BS7858. Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s).", "Responsibilities": "\u2022 Meet and greet all staff, visitors, and contractors in a professional and personable manner
\u2022 Deliver a consistently high-end customer-focused experience
\u2022 Embody a high-performance approach and encourage colleagues to do the same
\u2022 Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
\u2022 Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
\u2022 Assist in emergency situations
\u2022 Provide timely and accurate information
\u2022 Respond appropriately to varying and fast-changing priorities
\u2022 Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
\u2022 Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity, and culture of both", "Requirements": "\u2022 Highest quality personal appearance
\u2022 Flexible, professional, and adept at working under pressure
\u2022 Outstanding written, verbal, and oral communication skills
\u2022 Customer-oriented with a passion for high-level service
\u2022 Working knowledge of administrative computer packages such as MS Office
\u2022 Polite and proactive
\u2022 Punctual and trustworthy
\u2022 Able to use initiative and highly adaptable
\u2022 Experienced in Customer Service, Front of House, Concierge, Hosting, or Customer-facing role ideally within a corporate environment
\u2022 Demonstrate the values of integrity, vigilance, and helpfulness which Securitas prides itself on
\u2022 5-Year checkable work history
\u2022 SC clearance (we will assist to gain)
\u2022 SIA licence (course provided, 6 days)", "Essential Skills": "\u2022 Excellent communication and interpersonal skills
\u2022 Ability to work in a fast-paced environment
\u2022 Strong problem-solving and analytical skills
\u2022 Ability to maintain confidentiality and handle sensitive information
\u2022 Strong attention to detail and organizational skills
\u2022 Ability to work independently and as part of a team
\u2022 Strong customer service skills
\u2022 Ability to adapt to changing priorities and deadlines
\u2022 Strong technical skills, including proficiency in MS Office
\u2022 Ability to maintain a high level of professionalism and discretion
\u2022 Strong analytical and problem-solving skills
\u2022 Ability to work in a dynamic and ever-changing environment
\u2022 Strong communication and interpersonal skills
\u2022 Ability to maintain a high level of confidentiality and handle sensitive information
\u2022 Strong attention to detail and organizational skills
\u2022 Ability to work independently and as part of a team
\u2022 Strong customer service skills
\u2022 Ability to adapt to changing priorities and deadlines
\u2022 Strong technical skills, including proficiency in MS Office
\u2022 Ability to maintain a high level of professionalism and discretion
\u2022 Strong analytical and problem-solving skills
\u2022 Ability to work in a dynamic and ever-changing environment"}

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