Luxury Hotel Coordinator

2 weeks ago


New Milton, Hampshire, United Kingdom Chewton Glen Hotel & Spa Full time
About You

The successful candidate will have experience working alone or in an events team within a luxury hotel. They should be confident communicating by telephone and email, able to remain calm under pressure to deliver the best guest experience, and possess a keen eye for detail.

Responsibilities
  • Confidently sell and upsell to guests across all fantastic and unique experiences the hotel has to offer
  • Intuitive use of electronic hotel event booking systems for efficient and exceptional service
  • Take pride in representing Chewton Glen Hotel & Spa
  • Increase potential revenue by respectfully upselling to future events clients through confidence and knowledge of what the hotel offers and unique opportunities available
  • Take ownership of all enquiries, seeing each booking through to the final stage


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